Offering your customers a guarantee or warranty gives them peace of mind when they buy from you, and can help give you an edge on the competition. To make sure buyers have a clear understanding of shipping charges and delivery times, all sellers must provide clear and accurate information in their listings about where their item is located. Learn why it's not allowed to manipulate eBay's search and browse experience by adding popular keywords in your listings that don't have any relation to your items. Listings that are blank, or don't offer a tangible item or service, aren't allowed because they can cause confusion for buyers and increase the risk of fraud. No item listings policyĪll listings on eBay have to offer a physical item or a tangible service. To make sure you're giving potential buyers an accurate representation of your items, and that you're not infringing on anyone else's content rights, you should write your own descriptions and use your own images, or use any that eBay offers to you from the eBay catalog. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. Find out more in our article on how to optimize your listings for Best Match. Write a clear title and description, list your item in the right category, and fill out all item specifics suggested for your item. To help improve your search ranking, be as descriptive as possible when you create your listings. However, if you haven't received an email from us about removing your listings, it's possible they're just not ranking high up in search results. If you can't find your listings they may have been removed if they violated one of our policies. If we remove your listing, we'll send you an email to your Messages and to your registered email address explaining why. To keep eBay a safe place, sometimes we remove listings that violate our policies. If you're not sure whether your item is allowed, our Prohibited and restricted items policy has more details on what you can and can't sell. There are some items that, due to legal restrictions or eBay rules, we don't allow or that can only be listed under certain conditions. I'm not sure whether the item I'm selling is allowed on eBay.
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